Customer Experience - California Digital Ads Copy

Live Chat Leads (Sales, Other or Service. Only Sales Leads billable)

24/7 website-based live chat<br>service that is designed to capture and<br>convert more qualified leads for your<br>business.<br><br>Industry-trained agents are available in<br>Spanish and English to chat with your<br>website visitors.<br><br>Consumers Want to Chat:<br><br>While 89% of consumers would like to use messaging to communicate with businesses, only<br>48% of businesses are equipped to connect with customers through a message. (Source: Twilio)<br><br>Shift to Text-Based Communication Preferences:<br><br>The average American spends 26 minutes texting vs 6 minutes on phone calls. (Source: Infomate)<br><br>Messaging Means Business:<br><br>53% say they are more likely to shop with a business they can message directly. (Source: Facebook)<br><br>40 % increase in online leads with live chat<br><br>Why outsource live chat?<br>59% of leads are captured outside of<br>normal business hours.<br><br>On average, the likelihood of conversion<br>drops nearly 8% for every additional 30<br>seconds of response times.<br><br>21% of live chat sessions are completely<br>unanswered by businesses.<br>-Live Chat Agents<br><br>Over 200+ industry-trained agents available in Spanish and<br>English to chat with your website visitors 24/7.<br><br>Virtual Assistant<br>The Virtual Assistant provides 24/7 lead conversion

$0.00 - $135.00

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